You call us or fill out a form. We schedule a time to come look at your roof—not just from the ground, but actually up there with a camera, checking drainage, flashing, penetrations, and the condition of your existing membrane or surface.
We’ll talk through what you’re dealing with. If it’s a leak, we find the source. If it’s a full replacement, we discuss your options: TPO, PVC, coating systems, whatever makes sense for your building type, your budget, and your timeline. We’ll also cover Title 24 compliance if that’s in play, because getting that wrong means redoing work.
Once you approve the scope and price, we schedule the work around your business hours when possible. Our crews show up, protect your property, complete the installation or repair with photo documentation, and clean up the site. You get warranty paperwork, compliance documentation if needed, and a contact for any future maintenance or emergency issues.
If you’re filing an insurance claim, we provide the photos and details your adjuster needs. If you’re a property manager juggling multiple buildings, we can set up a maintenance schedule so small problems don’t become expensive ones.