First, we come out and inspect your existing roof. Not a five-minute walk-around—a real assessment. We’re looking at the condition of your membrane, the substrate underneath, drainage issues, any signs of ponding water or previous patch jobs. We document everything with photos, which matters later if you’re filing an insurance claim.
Then we talk through your options. If you’ve got a flat roof system that’s near the end of its life, we’ll explain whether TPO, PVC, or another membrane makes sense for your building. If you’re dealing with Title 24 compliance for a retrofit or addition, we’ll walk you through cool roof requirements and what qualifies. You’ll get a detailed estimate that breaks down materials, labor, and timeline—not a vague number on a napkin.
Once we start work, you’ll see the same crew every day. We coordinate with your property schedule to minimize disruption. If you’ve got tenants or operating hours to work around, we plan for that upfront. Our installers follow manufacturer specs exactly, because that’s what keeps your warranty intact and your roof performing for 20+ years instead of needing repairs in year three.
After installation, you get documentation. Photos of the work, warranty paperwork, maintenance recommendations. If you ever need to file a claim or sell the property, you’ll have everything you need to show the roof was installed correctly by licensed professionals.