You call or contact us about a leak, a failing roof, or a planned replacement. We schedule an inspection—usually within a few days unless it’s an emergency, in which case we move faster.
During the inspection, we’re looking at the roof membrane, drainage, flashing, penetrations, and underlying structure. We take photos of everything. If you’re dealing with an insurance claim, we document what’s needed for that process. You get a written assessment that explains what’s wrong, why it’s wrong, and what fixing it actually involves.
Once you approve the scope and price, we schedule the work around your business operations. For many commercial projects, that means working in phases or outside business hours to avoid disrupting tenants or customers. Our crews show up when we say they will, do the work, clean up daily, and keep you updated on progress.
After installation, we walk the roof with you, show you what was done, and provide warranty documentation from both us and the manufacturer. You also get a full photo record of the completed work—useful for your records and any future roof maintenance.