First, we come out and actually look at your roof. Not a quick glance—we’re checking for ponding water, inspecting seams and penetrations, looking at your drainage system, and documenting everything with photos. If you’re dealing with an insurance claim, this documentation matters.
Then we give you a detailed estimate with line items. No vague “roof replacement” number that could mean anything. You’ll see tear-off costs, material specs, labor breakdown, and any contingencies we might run into based on what’s under your current membrane.
Once we start work, our in-house crews handle everything. We’re not subbing this out to whoever’s available that week. You get the same project manager from estimate to completion, and if something comes up mid-job, you’re talking to someone who can actually make decisions. We work around your schedule as much as possible because we know shutting down operations isn’t an option for most commercial properties.
After installation, you get photo documentation of the completed work and warranty information. We’re also available for ongoing maintenance if you want to stay ahead of problems instead of reacting to them.