First, we come out and actually get on your roof. Not a drone flyover. Not a visual from the ground. We inspect the membrane, check seams and flashing, look for ponding water, and document everything with photos. You get a written report that explains what’s working, what’s not, and what needs attention now versus later.
If you’re dealing with an insurance claim, that documentation matters. Adjusters want proof. We provide it—timestamped photos, material specs, scope of work. No guesswork.
Once we agree on scope and timing, we coordinate around your business hours. For some jobs, we can work sections at a time so you’re never fully exposed. For others, we schedule during slow periods or weekends. The goal is to get it done right without shutting you down.
Installation depends on the system—TPO, PVC, modified bitumen, or EPDM. Each has specific requirements for seams, fastening, and flashing details. We’re factory-certified installers, which means we follow manufacturer specs exactly. That’s how you get the warranty protection you’re paying for.
After the install, we walk the roof with you, show you what was done, and set up a maintenance schedule if you want one. Most commercial roofs fail early because of small problems that nobody caught in time. Regular inspections fix that.