You call, and we schedule an on-site inspection. One of our project managers walks the roof, checks drainage, examines penetrations around HVAC units and vents, and documents everything with photos. If there’s damage, you get those photos for your records or insurance claim.
We’ll tell you what needs immediate attention and what can wait. If it’s an emergency, we can tarp and secure the area same-day to prevent further damage. For planned work, you get a detailed scope and timeline before anything starts.
Once you approve, our in-house crews handle the installation. We’re not subbing this out—the people on your roof work for us directly. That means quality control, accountability, and someone to call if questions come up. We manage the project from tear-off to final inspection, including Title 24 compliance documentation if your project requires it.
After completion, you get warranty paperwork, maintenance recommendations, and a contact for future service. We’re not hard to reach when you need us.