You call or email with a concern—leak, aging roof, failed inspection, or you’re just planning ahead. We schedule a site visit that works around your tenants and business hours. During that visit, we’re on the roof taking photos, checking drainage, looking at seams, flashing, and any signs of wear that’ll become problems later.
You get a written report with photos. If it’s a repair, we show you exactly what’s failing and why. If it’s a replacement, we walk through your options—TPO, PVC, cool roof systems that meet Title 24 requirements—and explain what each one costs, how long it lasts, and what makes sense for your building and budget.
Once you approve the scope, we handle permits and scheduling. Our crews show up when we say they will, with the materials we specified. We protect your property, complete the work, clean up daily, and keep you updated if anything changes. When we’re done, you get final photos, warranty documents, and compliance paperwork for your records. If you’re filing an insurance claim, we make sure everything is documented the way your carrier needs it.