First, we inspect your roof and document everything with photos. Not just the obvious damage—we’re looking at membrane condition, flashing details, drainage patterns, and Title 24 compliance status. You get a written assessment that explains what needs fixing now, what can wait, and what’s going to cost you more if you delay.
If you’re filing an insurance claim, we provide the documentation your adjuster needs: detailed photos, scope of damage, code compliance requirements. We’ve done this enough times to know what insurance companies accept and what gets kicked back.
Once you approve the scope, we schedule around your business operations. Most commercial clients can’t shut down for a week, so we plan the work in phases. Our crew shows up when we say they will, completes the section we promised, and cleans up daily. Every phase gets photographed for your records.
After installation, you receive a full photo record of the work, warranty documentation, and a maintenance schedule. That last part matters more than most property managers realize—regular maintenance is what turns a 15-year roof into a 25-year roof.