You call or submit a request. We schedule an inspection within days, not weeks. One of our estimators comes out, gets on the roof, and actually looks at what’s happening. Not a drone flyover. Not a quick glance from a ladder.
We document everything with photos. Existing damage, drainage issues, areas where the membrane is compromised. You get a written estimate that breaks down what needs to happen and why. If it’s an insurance claim, we include the documentation your adjuster will ask for so you’re not scrambling later.
Once you approve the work, we schedule it based on weather and your building’s needs. The same crew starts and finishes your project. No rotating faces. We protect the areas below the work zone, complete the installation to manufacturer specs, and document each phase with photos. You get a full record of what was done, which matters when you’re managing commercial properties or filing for permits.
Final inspection happens with you present if you want. We walk the roof, show you what was completed, and make sure drainage is working correctly. Then you get your warranty paperwork and documentation package. Everything you need if questions come up later.